What Are Managed I.T. Services? - Infinity Network Solutions

Managed services is a term that makes absolutely no sense—unless you’re in the I.T. industry. For those of us who don’t know what it means or why it’s important, let’s get right to it…

Managed services are outsourced I.T. services that take care of all the headaches you normally associate with technology. Basically, if it’s I.T.-related, managed services can make it better.

You may be wondering what exactly can managed services save your business from? We’ve come up with a few of the features which your business will benefit from having.

Managed services is well-known for one feature above all: proactive monitoring. With this service, a group of engineers constantly monitor your technology to ensure nothing fails. If a potential problem surfaces, these engineers will be all over it before it turns into an issue. Often times, these engineers address an issue before you ever knew one existed.

Because of all this monitoring, you and your staff will experience fewer interruptions in your I.T. Your systems are no longer sputtering out of control and choking on its lack of upkeep. It does what it should, when it should, no matter what. Why?  Because a group of professionals make sure it does.

When you have fully managed technology, your technology is… well, fully managed. From routine maintenance and automatic upgrades to proactive monitoring and professional support, your technology remains consistent because it’s consistently taken care of.

In other words, hurdles are all but eliminated. Problems are identified and corrected immediately, and your business can remain productive and free of I.T. challenges and complications.

Sure, you might still have a piece of hardware break down on you from time to time. And yeah, your network might have an issue or two every now and then. But with managed services, this won’t cost you anything. It’s bundled into a predictable, monthly rate that should only change if you decide to expand your business or upgrade your technology.

This means those ridiculously large and out-of-control repair expenses go away completely. You finally have the ability to successfully budget for your technology. No more guessing. No more hoping. No more praying. It is what it is and won’t change.

With the lovely combination of routine maintenanceproactive monitoring, and a predictable, monthly rate, a fully managed technology solution removes the element of surprise from your I.T. There will be no coming to your office on a Monday morning only to discover none of your systems are working. There will be no large repair fees to dread. And there will be no fearing an eventual collapse of your data. Managed services isn’t a fan of surprises.

No more Googling. No more YouTube-ing. No more calling that friend of a friend. Managed services is managed by a group of professionals who are experts at what they do. You are no longer the wannabe I.T. guru, and you no longer have to act like you know what you’re doing.

If you’re ready to adopt a more professional approach to I.T. support and planning for your business, please complete the form on this page. One of our team members will be in touch with you shortly to discuss how best to get started!

* indicates required field