If only the words by John Lennon really worked that way, life as a leader would be so much easier.  If this was true each new hire would instantly be 100% on the same page about everything.  But that isn’t true and that is the issue with free will and life experiences, they influence how…

Unlike in the Clash song I hope you don’t call me Darling when asking the question, but I do hope you have been asking it and for those of you who we provide Managed Services for I hope we have been answering it.  The answer we have given most likely has been, it depends.  There…

As we head into the close of the first half of the year we have been talking a lot about the metrics we use to manage the company.  We use most of the typical ones for finance, sales, operations and service and track most of them on a weekly basis to help see where we…

The police department arrests and detains criminals, the fire department puts out fires, doctors treat illnesses; so where do IT professionals fall in a list like this?  I would say they “resolve technical issues”.  Now we can expand each of these groups scopes of work and make it about education, early detection, and prevention.  But…

As many of you may have seen last week we are growing.  To be honest we are looking to grow every day, whether that is a new client or a new team member to serve our clients.  Growth is the lifeblood of any small business.  If you aren’t growing you are likely shrinking and that…

  Welcome to the world were your car, TV, smoke detector, thermostat, and even your coffee maker connects to the Internet.  Don’t believe me?  Well Gartner says we will have 4.9 BILLION connected devices in use by the end of this year.  This number also includes the usual suspects in the form of our PCs,…

How many of you have that “one thing” you need to get done that you just can’t seem to find the motivation to get done?  Or you realize you have taken on too much to get done with the time you have?  I hate to admit it but I seem to do this all the…

Welcome to 2016!  This stands to be one of the most exciting or terrifying years in my life depending on how I look at it.  But either way change is coming and I have to decide how to approach it.  Recently someone said to me change comes in one of two forms, change because pain…

With a title like that I bet you think I am going to kick the “end of 2015 start of 2016” horse one more time don’t you? Well not this time, instead I wanted to use this space this month to reflect on how technology has changed and influenced me over my 40 years of…