Since this is my last post for 2016 and since I stumbled over my daughters magic 8-Ball last night when I was turning out her light I thought I would use this space to see what the old magic 8-Ball might think about 2017.  As I always say the only thing inevitable is change and…

Is anyone else stressed out about the end of the year, holidays and commitments you have made?  I am.  I have already committed to parties for work, civic groups, friends and family.  I must help my wife with our oldest daughter’s birthday party; or at least let people think I did.   Throw in Thanksgiving, school…

If you were to ask anyone here at Infinity why it is that we do what we do each and every one of us will give you the same answer.  The answer to your question may be articulated differently from one person to the next but at the core it is always the same. For…

So let’s say you are a small company, or doctor’s office that has to comply with HIPAA and now HITECH.   You and your staff are working hard to follow the rules and stay within the confines of the regulations.  You’re not perfect but you’re getting better as a company and everyone is now rowing in…

We get asked to take on responsibilities every day.  Some of the asks are more direction than request but the responsibility is still there.  You get asked to take out the trash, go to dinner with friends, take on a new role at work or contribute to a community organization.  How do we decide whether…

As I write this, the power is on at work and the drive in this morning was rainy, but otherwise uneventful.  Had Hurricane Hermine tracked a little more north and west, we might have found ourselves on the angry side of the storm.  Weather events tend to raise our awareness around needs for good Business…

If only the words by John Lennon really worked that way, life as a leader would be so much easier.  If this was true each new hire would instantly be 100% on the same page about everything.  But that isn’t true and that is the issue with free will and life experiences, they influence how…

Unlike in the Clash song I hope you don’t call me Darling when asking the question, but I do hope you have been asking it and for those of you who we provide Managed Services for I hope we have been answering it.  The answer we have given most likely has been, it depends.  There…

As we head into the close of the first half of the year we have been talking a lot about the metrics we use to manage the company.  We use most of the typical ones for finance, sales, operations and service and track most of them on a weekly basis to help see where we…