At a certain point, all the antivirus solutions in the world couldn’t prevent the human element from messing everything up, and cyber-criminals know this. They will do whatever they can to dupe you into dropping your guard and sidestepping security protocols. As you shed your need for privacy, they will pick up the pieces, place…

I have yet to encounter a business owner who doesn’t wish to keep their proprietary business information protected.  The need to maintain strong control over intellectual property is typically near, or at, the top of what our clients seek from us when they make the decision to partner with us under I-SUPPORT.  In our efforts…

Many people are aware of terms like phishing and malware, but do you know those are a part of a larger scheme called social engineering? This is not a new kind of fraud; in fact, it’s been used for many years to manipulate a wide range of people into giving up important data about themselves…

I hear it all the time when talking to companies about IT support at their business.  “We have an IT guy and we would be lost without them.” Having an expert you can trust is something we all want in all areas of our lives, but are all “experts” created equal?  Think about it, do…

There is a ton of information about how to create the perfect password.  As long as you follow the rules, your password should be strong and uncrackable.  At the very least, your password should be strong enough to outlast a few rounds of brute force attacks – giving you enough time to change your login…

We all use the internet and nothing is going to change that. But can we all use it safely? Avoiding sketchy websites used to be the key to protecting yourself online and, for the most part, was rather easy to do. But now, avoiding malicious websites is only part of the gig. You can be…

You’ve invested in a backup/recovery solution and now sleep more soundly at night, but the hardware itself is really only part of the solution. You want to ensure your provider does preventative maintenance, periodic testing, multi-location storage, and staff training. Having these things in place will help avoid downtime if the worst happens. Preventative Maintenance:…

Backup Disaster Recovery is one of those things all businesses need to have in case of disaster —  whether it’s a natural disaster such as a tornado, a hardware failure or even an attack from a hacker. Any of these disasters could permanently disable your business if you aren’t prepared or have a proper backup…

With all the rules and regulations surrounding the compliance alphabet soup in play today, it will take more than one person to bring your company in line. We’ve laid out the multiple roles needed to up your compliance game, especially when it comes to HIPAA, PCI, and GDPR. IT Team Your first line of defense…