At Infinity Network Solutions, our passion is moving your business forward with technology.
Years ago, in Eatonton, Georgia, long before Infinity Network Solutions was even a thought in our company founder Robert Betzel’s mind, he and his brother Brian were laying the foundation for what is today a successful and enjoyable business partnership. Unlike many others, they have dispelled the myth that working with family never turns out well.
Robert Betzel founded Infinity Network Solutions in 2000. Upon graduation from college in 2001, Brian joined the Infinity team and later became a company partner in 2009. Today, Infinity Network Solutions is a thriving IT services company that offers support to businesses in various industries throughout the state of Georgia.
We offer our clients solutions that are designed to help them achieve both their long- and short-term goals. Our commitment to integrity and straightforward, business-minded consultation has played a large part in the continued growth of our company and engendered a high level of trust from our clients.
Infinity Network Solutions’ team of professionals is skilled, trained and certified. We have decades of experience in delivering solutions such as unified communications, network security, and disaster recovery planning to name a few. We follow best practices and adhere to the rules and regulations that govern not only our industry but also our clients’ industries.
Now that you’ve learned about us, you may be wondering why you should choose Infinity as your IT services partner. Please allow us a moment to tell you WHY US.
Shareholders
ROBERT C. BETZEL
Founder & CEO, Partner
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Robert Betzel’s experience in the Information Technology field has always focused on the client experience. As President and CEO of Infinity Network Solutions, Inc., Rob serves his employees and clients by focusing on how to maximize today’s technology and be ready for tomorrow’s. Infinity Network Solutions is one of the largest IT services firms in Middle Georgia. Their focus on providing fixed-fee IT services and IT infrastructure as an operating expense makes them unique in their market. As an active member of the local community, Rob serves as an advisor to the schools of Informational Technology at Georgia College, Macon State College and Central Georgia Technical College. Rob regularly speaks to groups on current and emerging IT trends including Disaster Recovery Planning, Clouding Computing, Outsourced IT, Hardware, Software, and Infrastructure-as-a-Service. Rob also co-authored the book The Company Culture Challenge, and he uses his experiences leading a successful company that focuses on culture to provide insight and guidance to people and organizations who seek to improve their organizations.
BRIAN BETZEL
President, Partner
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Brian Betzel has worked in the Information Technology industry since 1999 and joined the team at Infinity Network Solutions in August 2001. He holds a Bachelor of Business Administration in Economics from the University of Georgia’s Terry College of Business. Brian lives in Athens with his wife, Hannah, and sons, Bruno & Finn. You can find him and his family at UGA football games on Saturdays in the Fall.
Management
CHARLIE WATERS
Vice President of Service
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Since the 1990′s, Charlie Waters’ IT experience has aided in his ability to solve complex business challenges. His background spans work in multiple disciplines including software development, infrastructure design, consulting, and management. Cutting his teeth on a Commodore-64 at the age of twelve, Charlie is a lifelong learner with formal training through Macon State College and the University of Phoenix. While serving as Director of IT for Peach County Schools and James-Bates-Brannan-Groover, LLP, his business acumen was honed in the public and private sectors. As Senior Consultant, Charlie provides technical and business process guidance to Sales and Service while filling the role of vCIO for Infinity’s clients. He resides in Perry with his wife, Kim, and children, Chas and Colby. In addition to being a technology enthusiast, Charlie is a member at Houston Lake Presbyterian Church and enjoys camping, cycling, kayaking, firearms training, and gunsmithing.
Cal Till
Vice President of Sales
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Cal Till has worked in business to business sales since 1995 and joined the team at Infinity in 2007. He holds a Bachelor of Science in Industrial Management from Mercer University’s School of Engineering. He is an alumni of Leadership Macon and is on the board of directors of Rotary Club of Downtown Macon. Cal grew up in Forsyth and lives there with his wife Julie.
Company Recognitions
- Employee of the Quarter – Q2 2009, Q3 2011
- PAT HART Employee of the Year – 2009
Service
Doug Smith
Senior Consultant
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Doug Smith is the former business owner of Computer Troubleshooters NRD, a managed services firm headquartered in Covington, GA, that was acquired by Infinity Network Solutions in April 2016. Doug brings years of IT and business experience to his role as senior consultant and vCIO with Infinity. He holds a multitude of Technical certifications in the IT industry from Microsoft, Novel, CompTIA and others including being a systems engineer for more than 15 years. He has been featured in several magazines including Business solutions Magazine and PC World Magazine. He has lived in Covington since 1994 and enjoys spending time with his wife Andrea, and daughters Elaina and Olivia. He and his family are active members of Eastridge Community Church.
Company Recognitions
- Employee of the Quarter – Q4 – 2017
Mick Williams
Senior Consultant
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Mick attended the University of Alabama, and is currently working on an in depth degree from WGU in Information Security. He has worked in the banking and financial industry as a CISO and ITO for 22 years and has 30+ years of IT related experience. He holds many certifications including CISSP, A+, Network+, Project+, CIW web specialist, GSNA, and GSEC. Mick is a proficient scuba diver and holds a private pilots certificate.
HARVEY LOGAN
Service Coordinator
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Harvey Logan joined Infinity Network Solutions in March 2008. He is a veteran of the United States Air Force with over 20 years in the Logistics Management field. Harvey earned an Associate’s Degree in Logistics while on active duty. His duties for the company include triage of client support tickets and the relating oversight of service team members’ schedules . Harvey is married to his wife, Rosa, and enjoys sporting events, theatre plays, and doing charity work. He is passionate about serving as a teen mentor at his church and strives to be a positive role model in encouraging positive growth and development to those in the community who are disadvantaged.
Company Recognitions
- Employee of the Quarter – Q4 2018, Q3 2014, Q2 2010
- PAT HART Employee of the Year – 2014, 2010
BRYANT LONGSHORE
Project Coordinator
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Bryant Longshore was born and raised in LaGrange, Georgia. After a 17-year career in textile manufacturing with Milliken & Company, he and his family moved to Macon. Bryant’s career in Information Technology started 1998 and he joined the team at Infinity in October 2014 as part of the acquisition of CompuNet, Inc. Bryant is the father of two, a daughter, Sheree, and a son, Cliff, and has two grandsons, Logan and Jacob. He is a past President of the Macon Touchdown Club, serving as president during the 2012 season and continues to serve as a Director. His favorite two words are “Touchdown Alabama.”
Company Recognitions
- CompuNet, Inc. Employee of the Year – 2000
RONRICO SLACK
Senior Engineer
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RONRICO SLACK
Senior Engineer
(478) 803-7120
Ronrico Slack joined the team at Infinity in May 2013 as an Engineer in the Service Delivery department. Initially baptized in the fire of electrical engineering from his homeland of Jamaica, Ronrico eventually decided to delve deeper into Information Technology. His foray into the world of IT began in mid-2009 when he acquired his CCNA and fell in love with Cisco. Ronrico is a graduate from Georgia College & State University, walking out proudly with his graduate degree in Management Information Systems. In his down time, he enjoys spending time with friends and family, heading to the movies, playing pool, and even just sitting at home watching Formula 1.
Company Recognitions
- Employee of the Quarter – Q3 2015, Q1 2017
- PAT HART Employee of the Year – 2017
JOHN ATKINS
Senior Engineer
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JOHN ATKINS
Senior Engineer
(478) 803-7120
John Atkins was born in Perry, Georgia, and grew up in the Macon County area. He is a graduate of South Georgia Technical College with a degree in Computer Information Systems as a Network Specialist. In 2003, John began his career in the Information Technology field as a Certified Help Desk Professional and progressed to the role of Certified Help Desk Manager. He joined the team at Infinity in October 2014 as part of the acquisition of CompuNet, Inc. In his spare time, John enjoys fishing and spending time with his son. He is a racing fanatic engrossed into most all forms of high level motorsports.
Company Recognitions
- Employee of the Quarter – Q4 2016, Q1 2018
- PAT HART Employee of the Year – 2018
JEFF PRESLEY
Engineer
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JEFF PRESLEY
Engineer
(478) 803-7120
Jeff Presley joined the team at Infinity Network Solutions in 2012. His career in Information Technology began in 1995 while working as a network administrator for Weyerhaeuser. Jeff is a graduate of Griffin High School and attended Ashworth College. His time in the field of IT has included positions as Senior Administrator with EDS and IT Manager with Jordan Forest. Jeff is active in his church and supports Rock Springs Impact Street Ministries. He lives with his wife, Peggy, near Barnesville and likes camping and spending time with his five grandsons.
Company Recognitions
- Employee of the Quarter – Q1 2013
Certifications
- CompTIA – Server +
- CompTIA – Certified Healthcare IT Technician
- MCP – Microsoft Certified Professional
- FOA – Certified Fiber Optic Technician (CFOT)
- EDS – Certified Windows XP Professional
SCOTT MARLOWE
Engineer
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SCOTT MARLOWE
Engineer
(478) 803-7120
Scott Marlowe has worked in the Information Technology industry since 1999. He joined the team at Infinity in October 2014 as part of the acquisition of CompuNet, Inc. Scott’s areas of expertise include telephony and unified communications, including both digital and IP-based systems. His career has also included experience with data cabling and fiber optics. Scott enjoys spending time with his wife and two boys after work.
Company Recognitions
- Employee of the Quarter – Q1 2016
Jeff Weatherford
Engineer
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Jeff Weatherford
Engineer
(478) 803-7120
Jeff Weatherford joined Infinity’s Covington Office in 2016, as part of the Managed IT Services Team. He holds a Bachelor of Science from the University of Georgia and numerous IT Certifications. Jeff has over 17 years of experience in the field of Information Technology, most recently as a small business owner. He currently resides in Rutledge, Georgia with his wife Heather and daughter Nayeli and son Nymh. In his spare time, he enjoys exercising and gardening.
Company Recognitions
- Employee of the Quarter – Q3 2018
Certifications:
- CompTIA A+/Network+/Security+
- MCSA – Microsoft Certified Solutions Associate: Windows Server 2012
- MS – Microsoft Specialist: Server Virtualization with Hyper-V and System Center 2012
- MSTS – Microsoft Certified Technology Specialist
- Apple – Certified Associate: Mac Integration 10.10 (Yosemite)
Donald Scarbrough
Engineer
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Donald Scarbrough
Engineer
(478) 803-7120
Donald served 26 years in the military, 13 active and 13 in the Georgia National Guard, beginning as an avionics electronics technician and finally winding up as an IT specialist. He served in Iraq and earned his associate’s degree in IT networking on Halloween of 2009. He is currently pursuing his bachelor’s degree in IT security. Donald is married with three children, ages 8, 27 and 28. He enjoys cooking and music, and plays several instruments. Donald is also very into football and played semi-pro until 2017.
Company Recognitions
- Employee of the Quarter – Q2 2018
Derrick Lumpkin
Engineer
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Derrick Lumpkin
Engineer
(478) 803-7120
Derrick, originally from Greensboro, Ga., joined the Infinity team in June of 2018. He currently holds an Associate’s Degree in Information Technology and also a CompTIA Network+ certification. Derrick has over 4 years of experience and enjoys working with new technology and learning new skills. He plans on attaining his Bachelor’s degree in Information Technology in the near future and pursuing additional industry certifications. When not hard at work, he enjoys spending time with his wife Elisa and his 2-year-old daughter Leah. He also enjoys fishing, working out, football and video games.
Charles Goodling
Engineer
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Charles Goodling
Engineer
(478) 803-7120
Charles has served 4 years in the U.S Army Reserves with an ending contract of 2021. Charles is currently pursuing his Bachelor’s in Information Technology with a Concentration in Networking at Middle Georgia State University. Plans to work his way up to his PhD in Information Technology. He worked in Corrections and Law Enforcement for 6 years before deciding to turn a passion into a reality by pursuing a career in Information Technology. Charles holds an A+ CompTIA certification along with pursuing Net+ and Sec+ then transitioning in Cisco. He loves to continually study in his spare time along with an avid PC gamer.
Company Recognitions
- Employee of the Quarter – Q1 2019
Robert Windham
Engineer
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Robert Windham
Engineer
(478) 803-7120
Robert Windham was an intern before being brought in full time in December 2018. He served 3 years active in the U.S. Army with a background in Logistics. After his service, he knew it was time for a career change and began working on his education. He received an Associate’s Degree in Information Technology with a focus in networking in December 2017 and will graduate with a Bachelor’s Degree in Information Technology with a focus in network administration December 2019. On top of classwork, he also studies to broaden his knowledge with certifications. In his free time, Robert enjoys spending time with his friends and family, listening to music, and playing video games occasionally.
Robert Reese
Engineer
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Robert Reese
Engineer
(478) 803-7120
Robert Reese joined the Infinity team in February 2019 following more than two decades in the small/medium business I.T. field, with experience in the manufacturing, retail, financial and medical industries. Robert earned his Bachelor’s of Science in New Media & Communications from Middle Georgia State University in 2014 and earned his Master’s of Management Information Systems from Georgia College & State University in 2017. He is looking forward to pursuing a Master’s in Information Technology with a concentration in Cybersecurity, a strength of his since the late 1990s.
Robert and his family are outdoor enthusiasts, loving camping, kayaking, geocaching and biking. Robert, a true geek, is literate in most Sci Fi and Fantasy subgenres and is a casual Magic: The Gathering player. He’s also a Maker who loves to tinker with IoT devices, 3D printers, laser cutters, and loves helping others learn STEM/STEAM. He stays involved with middle Georgia non-profits which provide STEM/STEAM to the community and is a board member of the makerspace SparkMacon.
Matt Rich
Engineer
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Matt Rich
Engineer
(478) 803-7120
Matt Rich joined the Infinity team in April 2019 after completion of a military career with the United States Army. He has always had a thirst for knowing how things work and often got into hot water with his mom when he was younger for bringing home small appliances and tearing them apart to figure out what broke and if it could be repaired. This curiosity led Matt to a career in computers.
Matt, his wife Charity, and their 3 children enjoy hunting, fishing and swimming in their spare time. Matt also enjoys working on vehicles, and shooting both firearms and archery, along with building and helping others to build custom computers when the time is available.
Operations
Jaime Smith
Human Resources Manager
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Jaime Smith joined the team at Infinity in July 2013. She holds an Associate’s Degree in Business Administration from Georgia Military College. As Infinity’s Human Resources Manager, she is responsible for day-to-day oversight of employee benefits and development. Jaime lives in Fort Valley and enjoys outdoor activities including camping and fishing.
Company Recognitions
- Employee of the Quarter – Q4 2014
Holly Rohletter
Finance Manager
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Holly Rohletter is in charge of accounting, reconciliation and billing at Infinity Network Solutions and also assists with day-to-day operations in the Covington office. Holly and her husband have two children, Ayden and Ava. Holly enjoys family time, taking pictures of nature and relaxing when she can.
Sales and Marketing
JESSICA PETERS
Inside Sales Representative
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Jessica Peters joined the team at Infinity in 2010. She holds a Bachelor of Science in Community Health from Georgia Southern University. As Sales & Marketing Administrator, she strives to make every interaction a positive experience for the client. Jessica is a graduate of the Leadership Monroe class of 2012. Jessica and her husband Dustin live in Woodstock, Georgia with their daughter Payton.
Company Recognitions
- Employee of the Quarter – Q2 2011, Q2 2012, Q4 2015
- PAT HART Employee of the Year – 2012
Infinity Man
Technology Superhero
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Infinity Man
Technology Superhero
(866) 475-9510
Do you ever feel powerless against treacherous technology? Have you ever wished your systems performed as consistently as your favorite superhero? Fret not, as your pleas have been answered…
Allow Infinity Network Solutions to guide you through a galaxy of modern, business-transforming technology solutions. Join us to discuss trends, topics and best practices in I.T. while cutting through the jargon and confusion that are all too commonplace in the world of technology.
Stop wondering where your technology superhero is. He’s right here, and he’s brought an entire team with him. To get rescued from your treacherous technology, contact us today!