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"Infinity's support of Secure Health has been very dependable. We had zero issues during the on-boarding phase, which was a crucial time for our relationship. We are very happy with the knowledge and skill set of their staff."
Tina Pike
Secure Health Plans -
"We've been very pleased with Infinity Network Solutions. We have our problems prevented or taken care of quickly and remotely. If we need on-site help, a familiar face shows up at our offices to take care of any problems. We are very pleased with the quality and speed of service from their very friendly staff."
Chip Greene
Greene & Associates, Inc. -
"Infinity has not only helped us oversee and manage our existing technology, they have helped us assess and plan the technology transitions our business requires."
Hal Foshee
Waites & Foshee Insurance Group -
"Our phone conversion was handled efficiently and was relatively painless. Your staff has been very responsive, patient and supportive throughout the process. We are very pleased with the added features that the new system offers."
Guy Gunn
Fickling & Company -
"Infinity worked through all of the issues with our electronic health record software, eClinicalWorks. We had a gut feeling they were the right company for us. They've proven to be just that."
Felicia Rosenberger
CMED Atlanta -
“We are very excited to have wireless Internet service available for our patrons. We really appreciate all that the Infinity team does to support the delivery of services to our library users.”
Billy Tripp
Peach Public Libraries -
"I want to compliment your organization for the service provided to The Brickyard. You not only did a superb job in installing our new phone system, but you even suggested ways to improve our technology in an affordable way. You have been a blessing to us!"
Luis Pardal
Brickyard at Riverside -
"Infinity Network Solutions' knowledge of the current standards and emerging technologies is excellent. Their technological expertise and "can do" attitude are undeniable."
Gary Shattuck
Newton County Schools -
"We are a family company, so we enjoy working with local people we know. Infinity is here locally and able to service us quickly if things ever go wrong."
Malcolm Walthall
Walthall Oil Company -
"We are able to rely on Infinity for our technology support needs which allows our staff to be focused on our core business. Any time we have needs for technology support or advice, Infinity is there to help us. They really have made a positive impact on our company."
Tisha Amerson
Appling Brothers Company -
"We've worked with Infinity for many years on a number of different projects. Their staff is technically well-versed and always ready to help out our school. The fact they are committed to our local community is a big benefit as well."
David Bass
First Presbyterian Day School -
"We’re not in the technology business – we leave this to Infinity, and working with Infinity has been wonderful!”
Bruce Johnson
Commercial Furnishings -
“Infinity's management of our project was excellent. They overhauled every technology we use, and the change was seamless for our users. They made it look easy. Everyone made themselves available to us whenever we needed them, and the help desk people have been great. They were the right people for the job.”
Amanda Turner
Piedmont Orthopedic Complex -
"Infinity’s depth is amazing. Every Infinity team member who worked on our project was knowledgeable, and things just clicked well."
Marc Schroeder
Andrews, Hammock and Powell -
“There is a high level of competency with Infinity and we share a high level of trust with them. They've proven very capable of being our I.T. department”.
Greg Cassimus
Radiology Associates of Macon
Managed I.T. Services
Infinity Network Solutions is redefining technology’s place in business operations and strategy. With a managed I.T. services partnership from Infinity Network Solutions, your organization receives not only the technical support and advice your staff requires, your leadership team also receives in-depth business/technology consulting with which to plan for the future.
Key components of our managed I.T. services include:
Technology Management – You might have heard of Microsoft’s “Patch Tuesday,” but do you know your I.T. environment well enough to recognize if an available patch is right for your organization’s various applications? How familiar are you with the version of code running on your firewall, antivirus software, SPAM solution or other security products in your network? How do you determine what, when and to whom a patch or update is issued? This level of understanding and management of your I.T. assets is a key component in our role as your technology partner.
Network Administration – So everything seems to be working fine with your I.T. services until, WHAM!, you have an issue with little or no previous warning. Could this have been prevented? Were there really warning signs all along that you just didn’t have the ability to see? We leverage industry-leading tools to continually monitor and manage the health of your I.T. assets, and we compile all the relevant information into an easy to understand monthly report. Your assigned TEAM (Technical Engineer & Account Manager) will review the state of your I.T. environment with you so that warning signs aren’t ignored and avoidable issues are, in fact, avoided altogether.
Consulting Services – You have an inventory of I.T. equipment and services that has changed as needed over the years. Did those changes happen as a result of careful planning, or were you faced with technology purchases that seemed to come out of nowhere? Did the expenditures impact your bottom line too greatly due to budget planning not being completely accurate? We understand the cost of I.T. must yield positive results to your organization, and that is why we take extraordinary care to work with you to ensure your future business plans are able to be supported by the technology you have or plan to acquire in the future.
Support Services – You or one of your staff members is having a problem with a workstation, or, even worse, your entire organization is down due to network or server problems. Do you have a reliable process to get quick resolution to the problem? Do you call your “I.T. guy” only to have to leave a message, creating a sense of wonder when you might be getting the assistance you desperately need? You won’t have those concerns when partnering with Infinity Network Solutions. Our helpdesk assistance center is available to our clients for any I.T. issue – from minor problems like an annoying pop-up all the way to the most complex network outage.
DOWNLOAD OUR DATA SHEET – MANAGED I.T. SERVICES (pdf).
