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"We’re not in the technology business – we leave this to Infinity, and working with Infinity has been wonderful!”
Bruce Johnson
Commercial Furnishings -
"Infinity worked through all of the issues with our electronic health record software, eClinicalWorks. We had a gut feeling they were the right company for us. They've proven to be just that."
Felicia Rosenberger
CMED Atlanta -
"We've been very pleased with Infinity Network Solutions. We have our problems prevented or taken care of quickly and remotely. If we need on-site help, a familiar face shows up at our offices to take care of any problems. We are very pleased with the quality and speed of service from their very friendly staff."
Chip Greene
Greene & Associates, Inc. -
"Infinity's support of Secure Health has been very dependable. We had zero issues during the on-boarding phase, which was a crucial time for our relationship. We are very happy with the knowledge and skill set of their staff."
Tina Pike
Secure Health Plans -
“Infinity's management of our project was excellent. They overhauled every technology we use, and the change was seamless for our users. They made it look easy. Everyone made themselves available to us whenever we needed them, and the help desk people have been great. They were the right people for the job.”
Amanda Turner
Piedmont Orthopedic Complex -
"Our phone conversion was handled efficiently and was relatively painless. Your staff has been very responsive, patient and supportive throughout the process. We are very pleased with the added features that the new system offers."
Guy Gunn
Fickling & Company -
"Infinity Network Solutions' knowledge of the current standards and emerging technologies is excellent. Their technological expertise and "can do" attitude are undeniable."
Gary Shattuck
Newton County Schools -
"Infinity has not only helped us oversee and manage our existing technology, they have helped us assess and plan the technology transitions our business requires."
Hal Foshee
Waites & Foshee Insurance Group -
"We've worked with Infinity for many years on a number of different projects. Their staff is technically well-versed and always ready to help out our school. The fact they are committed to our local community is a big benefit as well."
David Bass
First Presbyterian Day School -
“We are very excited to have wireless Internet service available for our patrons. We really appreciate all that the Infinity team does to support the delivery of services to our library users.”
Billy Tripp
Peach Public Libraries -
"Infinity’s depth is amazing. Every Infinity team member who worked on our project was knowledgeable, and things just clicked well."
Marc Schroeder
Andrews, Hammock and Powell -
“There is a high level of competency with Infinity and we share a high level of trust with them. They've proven very capable of being our I.T. department”.
Greg Cassimus
Radiology Associates of Macon -
"We are able to rely on Infinity for our technology support needs which allows our staff to be focused on our core business. Any time we have needs for technology support or advice, Infinity is there to help us. They really have made a positive impact on our company."
Tisha Amerson
Appling Brothers Company -
"I want to compliment your organization for the service provided to The Brickyard. You not only did a superb job in installing our new phone system, but you even suggested ways to improve our technology in an affordable way. You have been a blessing to us!"
Luis Pardal
Brickyard at Riverside -
"We are a family company, so we enjoy working with local people we know. Infinity is here locally and able to service us quickly if things ever go wrong."
Malcolm Walthall
Walthall Oil Company
Infinity Network Solutions Goes All Things I.T. with Macon’s Secure Health Plans
Secure Health Plans of Georgia, founded in 1992, with approximately 60 staff in Macon, faced a challenge when the internal Network Administrator resigned. Infinity Network Solutions was called and stepped in, presenting a fully-managed I.T. support solution.
Facing the upcoming departure of the in-house Network Administrator, Secure Health Plans of Georgia’s CEO Rob Morton made a phone call to Infinity Network Solutions CEO Rob Betzel for guidance and help determining if outsourcing I.T. support needs made sense.
Infinity Network Solutions met with Mr. Morton to completely understand how his staff utilizes I.T. in its day-to-day work and what role their Network Administrator played in supporting the organization. Infinity Network Solutions recommended the I-SUPPORT program as the perfect alternative to having a full-time I.T. person on staff.
Infinity Network Solutions conducted an Technology Assessment, which provided information on “where a client is” versus “where a client wants to go.” The assessment also provided information on the technology in place that would be supported by Infinity Network Solutions.
Infinity’s Technology Assessment also identifies if all Best Practices are observed and followed. The team ensured any problematic equipment or services were identified and discussed during the review. This process ensures that all clients are fully aware of their current I.T. conditions.
With Secure Health Plans, after the final review of the findings from the Technology Assessment, Infinity Network Solutions presented a customized partnership agreement to support Secure Health Plans under fixed-fee managed I.T. services (I-SUPPORT).
Having the agreement in place prior to the departure of Secure Health Plans’ Network Administrator ensured that a smooth transition took place.
“Infinity’s support of Secure Health Plans has been very dependable. We had zero issues during the onboarding phase, which was a crucial time for our relationship. We are very happy with the knowledge and skill set of their staff,” said Tina Pike, Finance Director with Secure Health Plans.
DOWNLOAD OUR FULL CASE STUDY – SECURE HEALTH PLANS OF GEORGIA (pdf).
