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"Infinity’s depth is amazing. Every Infinity team member who worked on our project was knowledgeable, and things just clicked well."
Marc Schroeder
Andrews, Hammock and Powell -
"We've worked with Infinity for many years on a number of different projects. Their staff is technically well-versed and always ready to help out our school. The fact they are committed to our local community is a big benefit as well."
David Bass
First Presbyterian Day School -
"Infinity worked through all of the issues with our electronic health record software, eClinicalWorks. We had a gut feeling they were the right company for us. They've proven to be just that."
Felicia Rosenberger
CMED Atlanta -
"We've been very pleased with Infinity Network Solutions. We have our problems prevented or taken care of quickly and remotely. If we need on-site help, a familiar face shows up at our offices to take care of any problems. We are very pleased with the quality and speed of service from their very friendly staff."
Chip Greene
Greene & Associates, Inc. -
"Infinity's support of Secure Health has been very dependable. We had zero issues during the on-boarding phase, which was a crucial time for our relationship. We are very happy with the knowledge and skill set of their staff."
Tina Pike
Secure Health Plans -
"Our phone conversion was handled efficiently and was relatively painless. Your staff has been very responsive, patient and supportive throughout the process. We are very pleased with the added features that the new system offers."
Guy Gunn
Fickling & Company -
“Infinity's management of our project was excellent. They overhauled every technology we use, and the change was seamless for our users. They made it look easy. Everyone made themselves available to us whenever we needed them, and the help desk people have been great. They were the right people for the job.”
Amanda Turner
Piedmont Orthopedic Complex -
"I want to compliment your organization for the service provided to The Brickyard. You not only did a superb job in installing our new phone system, but you even suggested ways to improve our technology in an affordable way. You have been a blessing to us!"
Luis Pardal
Brickyard at Riverside -
"We’re not in the technology business – we leave this to Infinity, and working with Infinity has been wonderful!”
Bruce Johnson
Commercial Furnishings -
"Infinity Network Solutions' knowledge of the current standards and emerging technologies is excellent. Their technological expertise and "can do" attitude are undeniable."
Gary Shattuck
Newton County Schools -
"We are able to rely on Infinity for our technology support needs which allows our staff to be focused on our core business. Any time we have needs for technology support or advice, Infinity is there to help us. They really have made a positive impact on our company."
Tisha Amerson
Appling Brothers Company -
"We are a family company, so we enjoy working with local people we know. Infinity is here locally and able to service us quickly if things ever go wrong."
Malcolm Walthall
Walthall Oil Company -
“We are very excited to have wireless Internet service available for our patrons. We really appreciate all that the Infinity team does to support the delivery of services to our library users.”
Billy Tripp
Peach Public Libraries -
“There is a high level of competency with Infinity and we share a high level of trust with them. They've proven very capable of being our I.T. department”.
Greg Cassimus
Radiology Associates of Macon -
"Infinity has not only helped us oversee and manage our existing technology, they have helped us assess and plan the technology transitions our business requires."
Hal Foshee
Waites & Foshee Insurance Group
Infinity Network Solutions Provides Vital I.T. Services for Georgia Healthcare Organization
The need for quality I.T. systems is crucial for healthcare organizations across Georgia. Infinity Network Solutions provides specialized I.T. services to help Atlanta-based CMED stabilize the business’ network and extend the life of its EMR solutions.
About Our Client
The Center For Medicine, Endocrinology and Diabetes (CMED) has been in business since 1992 and employs a staff of 25 professions who support the practice’s 9 physicians. Based in Atlanta’s St. Joseph’s Hospital, CMED provides quality care for its patients in the areas of Internal Medicine, Endocrinology and Diabetes.
Why Infinity Network Solutions?
CMED required a trustworthy I.T. support provider that specialized in EMR technologies and understood the unique requirements of healthcare organizations. Infinity Network Solutions jumped into action to resolve a number of issues that CMED’s prior I.T. support organization either band-aided or simply could not resolve.
“We just had a gut feeling they were the best group,” said CMED Administrator Felicia Rosenberger.
Understanding the Needs of Healthcare in Georgia
Infinity Network Solutions was referred to CMED because of the company’s extensive experience with eClinicalWorks (ECW), CMED’s electronic medical record (EMR) solution. CMED needed to resolve immediate network challenges that were causing productivity issues for the staff and ultimately compromised patient care.
“They worked through our challenges with ECW,” Rosenberger said.
The Best Hardware For One Monthly Price
Many healthcare organizations across Georgia are in the same predicament: They require updated technologies for their EMR systems to work properly. Understanding the specific requirements of ECW and how it uses network resources was key.
Infinity recommended new servers and network infrastructure solutions. ECW communicates extensively across the network, so having the right network backbone is essential. Infinity Network Solutions recommended three Hewlett Packard (HP) servers with Windows 2008 Server.
Why I-TAP?
I-TAP provides a means for businesses to stay current with all technology without bursting their budgets.
“You don’t have to spend a large amount of money right away,” Rosenberger said. “We were comfortable working with Infinity Network Solutions– their approach to our projects didn’t require a large purchase upfront, which allowed us to be more financially responsible.”
The I-TAP program provides hardware-as-a-service for healthcare organizations. This service from Infinity Network Solutions provides all the best hardware, including workstations, servers, firewalls and other I.T. equipment for one monthly price versus a large capital cost upfront.
Ongoing Support
With I-TAP, managed I.T. services from Infinity are included in the fixed monthly service cost. In addition to having the best hardware available, Infinity Network Solutions provides the support required to keep a leading healthcare provider fully functional.
Infinity’s service desk provides level 2 and 3 support to aid the internal I.T. resources at CMED. Many of Infinity’s services are delivered remotely without the need to be present on site.
Infinity provides CMED with a virtual chief information officer (vCIO) who meets monthly to review all support issues and help CMED with its I.T. budget and upcoming plans. These regularly scheduled CIO discussions keep the practice ahead of the curve with .IT. and ensure that technology is adequately designed and supported so that future business plans are supportable.
Infinity Network Solutions is proud to count CMED among its valued clients and looks forward to aiding the practice as the healthcare industry continues to evolve.
DOWNLOAD OUR FULL CASE STUDY – CMED (pdf).
