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"We are a family company, so we enjoy working with local people we know. Infinity is here locally and able to service us quickly if things ever go wrong."
Malcolm Walthall
Walthall Oil Company -
"Our phone conversion was handled efficiently and was relatively painless. Your staff has been very responsive, patient and supportive throughout the process. We are very pleased with the added features that the new system offers."
Guy Gunn
Fickling & Company -
"We are able to rely on Infinity for our technology support needs which allows our staff to be focused on our core business. Any time we have needs for technology support or advice, Infinity is there to help us. They really have made a positive impact on our company."
Tisha Amerson
Appling Brothers Company -
"Infinity’s depth is amazing. Every Infinity team member who worked on our project was knowledgeable, and things just clicked well."
Marc Schroeder
Andrews, Hammock and Powell -
"I want to compliment your organization for the service provided to The Brickyard. You not only did a superb job in installing our new phone system, but you even suggested ways to improve our technology in an affordable way. You have been a blessing to us!"
Luis Pardal
Brickyard at Riverside -
"Infinity has not only helped us oversee and manage our existing technology, they have helped us assess and plan the technology transitions our business requires."
Hal Foshee
Waites & Foshee Insurance Group -
“Infinity's management of our project was excellent. They overhauled every technology we use, and the change was seamless for our users. They made it look easy. Everyone made themselves available to us whenever we needed them, and the help desk people have been great. They were the right people for the job.”
Amanda Turner
Piedmont Orthopedic Complex -
"Infinity's support of Secure Health has been very dependable. We had zero issues during the on-boarding phase, which was a crucial time for our relationship. We are very happy with the knowledge and skill set of their staff."
Tina Pike
Secure Health Plans -
"We’re not in the technology business – we leave this to Infinity, and working with Infinity has been wonderful!”
Bruce Johnson
Commercial Furnishings -
"We've been very pleased with Infinity Network Solutions. We have our problems prevented or taken care of quickly and remotely. If we need on-site help, a familiar face shows up at our offices to take care of any problems. We are very pleased with the quality and speed of service from their very friendly staff."
Chip Greene
Greene & Associates, Inc. -
“We are very excited to have wireless Internet service available for our patrons. We really appreciate all that the Infinity team does to support the delivery of services to our library users.”
Billy Tripp
Peach Public Libraries -
"We've worked with Infinity for many years on a number of different projects. Their staff is technically well-versed and always ready to help out our school. The fact they are committed to our local community is a big benefit as well."
David Bass
First Presbyterian Day School -
"Infinity Network Solutions' knowledge of the current standards and emerging technologies is excellent. Their technological expertise and "can do" attitude are undeniable."
Gary Shattuck
Newton County Schools -
"Infinity worked through all of the issues with our electronic health record software, eClinicalWorks. We had a gut feeling they were the right company for us. They've proven to be just that."
Felicia Rosenberger
CMED Atlanta -
“There is a high level of competency with Infinity and we share a high level of trust with them. They've proven very capable of being our I.T. department."
Greg Cassimus
Radiology Associates of Macon
August CEO Sitdown: Change and Technology
Author: Rob BetzelThere’s a saying I once heard that goes, “If you don’t like change, you better love irrelevance.” There aren’t many truer sayings than this, and it applies to everything in life. In Information Technology, we live in 18-month cycles, so we are used to learning new things and new ways of doing them. It is not often that I feel the stress of change, but I do today.
It hasn’t been since the 1998-2000 period that we have had as much change going on in I.T. with the potential to affect everyone’s business as we will in the next 18 months. In 1998-2000, we had high-speed Internet, firewalls, Y2K, SMB use of websites, email and other technology all developing rapidly. Novell began its rapid loss of the server market and Microsoft really started taking over.
Today we have Microsoft releasing a refresh for every major product it offers: Office 2013, Windows 8, and Server 2012. The rapid advancement of virtualization has led to “the cloud” and modern application development changes, not to mention all of the new end-point devices, including the Microsoft Surface. We have a “whale to eat” over the next 18 months because, no matter which way the economy goes, companies that are looking to thrive or survive will need to be able to take advantage of these technologies. So, what do you need to be doing?
First, realize and be okay with the fact you can’t do it all on your own. With this many moving parts that affect both I.T. and the user, no one can hope to be able to cover it all. If you don’t already have a team to review and discuss this with, start building one now. This team should include management, users and I.T., whether your I.T. is handled in-house or by a partner. Everyone can, and should, provide input and contribute ideas.
Your team will need to begin discussing what the business needs and what the vision for company growth is. In order to evaluate the backend technologies with them in mind, I.T. needs to hear these ideas. The business members of the team need to understand that with every desired change or advancement comes additional change in how technology has to be setup and secured.
Many people think the cloud is going to make things cheaper, and in many cases, it will. However, there are costs and risks that have to be weighed. With virtualization comes some added risk of consolidating too far. But in the end, I.T. has to find a way to do things more efficiently and quickly so that it can support the goals of the organization.
I have always said I.T. says “NO!” too much when it should be saying, yes and showing you, how. In all of this, education is key. There is a wealth of information for you to consume as you build your plans (websites, publications, data sheets). There are also live events like our Techtartare series. Ask peers what they have done and are doing. Remember, though, just because a vendor says it has the greatest idea or a peer has done something innovative, that doesn’t mean it is right for you.
I have seen many businesses jump on the bandwagon of a technology idea that worked well for one group only to find they were not prepared to actually take advantage of it. This typically happens because of pre-existing I.T. issues or business process changes they were not culturally prepared to embrace. In the end, those businesses that plan now and involve the right people will see the future first and be in the best position to take advantage of it.
What we at Infinity Network Solutions will continue to do is review, test and validate those new technologies so we can contribute to this conversation with you. We will also continue to plan and build events where we can provide education from our experiences and those experts we have access to. We know that eating a whale is no small task, much less when you are making it a speed-eating contest. So, ready your team, review your goals and begin planning now as the next wave of change is only 18 months away.
What do you see as your one largest potential game changers over the next 18 months, and are you ready to take advantage of them? Drop me a line and share your thoughts.
Rob Betzel
rbetzel@infinitynetworks.net
